HOLLOWNET / PRIVACY

Your data.
Your privacy.

This page explains what information may be collected when you visit HollowNet or contact us, how that information is used, and the choices available to you.

DOCUMENT HN-PRIVACY-01 LAST UPDATED 11 OCTOBER 2026

Before you continue: This policy describes the intended privacy practices for HollowNet. Details about cookies, external services, retention periods, and the responsible data controller must be confirmed against the website's actual setup before publication.

01

About this website

HollowNet is an independent web hosting and infrastructure project focused on websites, domains, and related technical services. This website provides information about the project and allows visitors to make enquiries.

For privacy purposes, the person or legal entity that determines how and why personal information is processed is the data controller. The controller's identity and contact details should be provided clearly to visitors.

HollowNet is a project name and should not be understood as the name of a registered company unless that is legally the case.

02

Information we may collect

Depending on how you use the website, information may include:

  • Contact form details: your name, email address, subject, and the message you choose to send.
  • Email correspondence: information included in emails you send to HollowNet, including any details needed to respond to your enquiry.
  • Technical information: information that may be recorded by the hosting environment or security systems, such as IP address, request time, browser details, and error logs.
  • Cookie and usage information: information collected through cookies or similar technologies, if these are enabled on the website.

Please avoid including passwords, payment card details, or other unnecessary sensitive information in contact messages.

03

How information is used

Information may be used for purposes such as:

  • Responding to enquiries and requests for information.
  • Discussing website hosting, domain setup, or technical needs.
  • Maintaining website functionality and security.
  • Investigating technical errors, abuse, or security incidents.
  • Meeting applicable legal obligations.

Personal information should only be used for purposes that are relevant to the reason it was collected or another lawful purpose.

04

Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, personal information must be processed under an appropriate legal basis. Depending on the circumstances, this may include:

  • Legitimate interests: handling relevant enquiries, maintaining security, or operating the website, where those interests do not override your rights.
  • Pre-contractual steps or a contract: responding to a request about a potential service or providing an agreed service.
  • Legal obligation: processing information where the law requires it.
  • Consent: where consent is required, such as for certain non-essential cookies or optional technologies.

The appropriate legal basis depends on the specific processing activity. Consent will be requested where it is legally required.

05

Contact forms and email

The website uses a contact form to let visitors send enquiries. Information submitted through the form may be delivered to the HollowNet contact email address so that the enquiry can be handled.

The form is powered by Contact Form 7. Its standard configuration does not itself store submissions in the WordPress database. However, submissions may still be stored or processed by the hosting environment, email service, security tools, or other components depending on the website's configuration.

Email messages may remain in mailboxes or backups for as long as needed to handle the enquiry, maintain relevant records, resolve disputes, or meet legal obligations.

If additional services such as spam protection, CAPTCHA, or anti-abuse tools are enabled, those services may process technical information in accordance with their own privacy terms.

06

How long information is kept

Personal information should not be retained longer than necessary for the purpose for which it was collected, unless a longer period is required or permitted by law.

  • Enquiries: kept for the time reasonably needed to respond and follow up, and longer only where justified.
  • Technical and security logs: retained according to the hosting, security, and server configuration.
  • Records required by law: kept for the applicable statutory retention period.

Actual retention periods should be established and applied in practice, including for email, server logs, and backups.

07

Cookies and third-party services

WordPress, the active theme, and installed plugins may use cookies or similar technologies. Some technologies may be necessary for website functionality, while others may be used for analytics, security, embedded content, or other purposes.

The cookies and services actually used depend on the site's configuration. HollowNet should disclose the relevant services and provide a consent mechanism where required by applicable law.

If third-party services are enabled, such as analytics, CAPTCHA, embedded media, or external security tools, those providers may receive technical information such as an IP address or browser data. Their own privacy policies may also apply.

Do not assume that a service is active or inactive based on this general description. The installed plugins and website settings should be checked before this policy is finalized.

08

Sharing and security

Personal information is not intended to be sold. Information may be accessed or processed by service providers where necessary to operate the website, deliver messages, maintain security, or provide a service you have requested. Information may also be disclosed where required by law.

Appropriate technical and organisational measures should be used to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.

No website or method of electronic transmission can be guaranteed to be completely secure. Access to personal information should be limited to what is necessary for the relevant purpose.

09

International data transfers

Depending on the hosting provider, email service, or third-party tools in use, information may be processed in countries outside your own or outside the European Economic Area.

Where data protection law requires safeguards for an international transfer, appropriate safeguards must be used. The actual providers and locations involved should be verified before publication of this policy.

10

Your privacy rights

Where the GDPR applies, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request erasure of information, where applicable.
  • Request restriction of processing in certain circumstances.
  • Object to certain types of processing.
  • Receive certain information in a portable format.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a competent data protection authority.

These rights are subject to applicable legal conditions and exceptions. To make a privacy request, contact info@hollownet.eu. Additional information about your rights is available from the European Commission's GDPR guidance .

If the relevant data controller is established in Greece, you may also be able to contact the Hellenic Data Protection Authority .

11

Children's privacy

This website is not specifically directed at children, and visitors should not submit personal information that is unnecessary for their enquiry. Where processing involves children, applicable legal protections and requirements must be followed.

12

Changes to this policy

This Privacy Policy may be updated when the website, its services, or applicable legal requirements change. The latest version will be published on this page, together with an updated revision date.

13

Contact HollowNet

For questions about this policy or requests concerning personal information, contact:

Project: HollowNet
Email: info@hollownet.eu
Website: https://hollownet.eu/

HOLLOWNET / CONTACT

Need to ask something?

If you have a question about privacy or the information you have submitted, get in touch directly.

Contact HollowNet →
HOLLOWNET / PRIVACY POLICY DOCUMENT HN-PRIVACY-01